1 reviews | Active since Jun 2017

01 Jul 2019, 22:21

Overcharging on debit orders

Why do you have to charge R61 and R147 for each of my debit orders that could not go through??? You are just a bunch of ****** that do not care about your customers. Why do you charge so much?? You should be ashamed of yourselves.

0
Replies (2)
Standard Bank
Standard Bank's reply02 Jul 2019, 04:50
Official
 Dear Lizelle
 Thank you for posting a comment.
  
 One of our consultants will be in contact with you as soon as possible.
  
  Regards,
  Complaint Resolution Centre
  *** 
Standard Bank
Standard Bank's reply05 Jul 2019, 14:05
Official
Dear Lizelle van Rooyen 

Thank  you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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