YP
Y P

1 reviews | Active since Jan 2015

31 Jan 2015, 12:10

Overcharging on account!!!

I have just changed to Standard bank and I have been overcharged. I had money deposited into my account last month which I had taken out. This month my salary was paid into my account and R749.26 was deducted for charges which is ridiculous! I phoned the call center and they claim I withdrew from my overdraft and I owed them for membership fees, service fees and for using the overdraft, overdraft initiation fee which I was not aware off . This is ridiculous!<br> This is a new account! Further more I'm being charged for unpaid fees and a stop order that I initially cancelled. I am thinking of going back to the previous bank that I had an account with because I'm trying to save rather than being **********!<br>

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Replies (1)
Standard Bank
Standard Bank's reply02 Feb 2015, 09:04
Official
Hello Li29,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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