oM
olebogeng M

1 reviews | Active since Jul 2013

07 Apr 2015, 12:57

overcharging

I was incorrectly debited by standard bank and I'm also made to pay for their charges I want those charges to be removed from my account as I was not the one who authorised the debit to go off my account my cellphone contract also bounced back and I'm now charged a penalty of R70 because when they tried to debit they found no money in my account. I want standard bank to pay back the R85 due to debit transferes and R8 for fee's and R70 due to cell c because they bounced back when they debited my account I will not be held accountable for their mistakes

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Replies (1)
Standard Bank
Standard Bank's reply09 Apr 2015, 10:23
Official
Hello olebogeng26,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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