VN
Veez N

1 reviews | Active since Apr 2013

10 Mar 2015, 15:18

Overcharging

I signed up for the Elite Plus account which is a gold cheque and credit card, all of which is charged a single monthly fee as the credit card is included.<br> Since January 2015, I am being charged an additional R28 service fee on my credit card.<br> Why is this? I signed up for a package for one amount which at that time included the credit card. <br> If I knew that I was going to be ******, I wouldnt have changed my banks!

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Replies (1)
Standard Bank
Standard Bank's reply11 Mar 2015, 09:52
Official
Hello Varsh28,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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