sV
san V

1 reviews | Active since Apr 2012

26 Oct 2017, 12:50

Overcharging

I have been having a financial issue the past few months and standard bank decides to rob there loyal customers. A double debit was done for my 1 account and even though the company recevied the money std bank charged me 115.00 return fee. And this month cell debited my account on the 15th and cell charged me 115 x4 return fee.

What is going on? Please can i be assisted asap

0
Replies (2)
Standard Bank
Standard Bank's reply26 Oct 2017, 13:14
Official

Dear san

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***

Best regards,

Standard Bank
Standard Bank's reply26 Oct 2017, 15:29
Official

Dear san

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Best regards,