1 reviews | Active since Feb 2017
Overcharged With No Account History
Overcharged with no account history. I app**** for an account in 2016 and when it has about 19 months to finish as per the agreement - I get told that the account will not close in 19 months and the bank cannot tell me how many months are remaining on it. There is no account history on it to work out the balance they claim is still owing. I waited for a month for a manual calculation they said they were performing only to receive a lame email from private banking that doesnt explain anything. Their private banking is useless and cannot help, they dont understand the processes of the bank - they behave like clueless outsiders and are always unhelpful. Iris Ndlovu and Nomakhosi Zulu are the worst duo as a private banking team. They do not know what they are doing there. Useless.
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Standard Bank Hello Peter Team
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We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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