RM
Reneilwe M
1 reviews | Active since Mar 2020
02 Mar 2020, 17:24
Overcharged on bank charges
I have been charged R69 for an overdraft fee for the past three months due to my account being overdraw, end of Feb my account has funds but to my surprise I am charged for an overdraft again and when I called on 01/03 the consultant could not assist with my query as she didn't answers for me and this matter is still not resolved.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
03 Mar 2020, 08:49Hello Reneilwe
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply03 Mar 2020, 08:49
Official
Hello Reneilwe
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
17 Mar 2020, 15:00Hello Reneilwe
Thank you for allowing us the opportunity to look into your matter.
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 17 march 2020.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply17 Mar 2020, 15:00
Official
Hello Reneilwe
Thank you for allowing us the opportunity to look into your matter.
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 17 march 2020.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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