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Buhle M
1 reviews | Active since Feb 2016
11 Jan 2021, 10:51
Overcharged Cheque Acc and Ucount rewards **** or what?
I have a cheque account with standard bank and when I called in complaining that am being charged for the overdraft n interest every month the consultant could not understand why..till today and this is making a strain on me why should I pay a fee,then interest and then overdraft fee..It's ridiculous I want to close the account can't keep up.Also the Ucount rewards my previous balance was rec and in December I swiped for petrol to the amount of R2.400.00 but get what my balance now is parents..what the heck when your adverti*****t is saying R5 back for every litre if u buy at caltex.this is insane..I want out
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Replies (4)
Standard Bank's replyOfficial
11 Jan 2021, 11:19Dear Buhle
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply11 Jan 2021, 11:19
Official
Dear Buhle
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Buhle M's updateReviewer Update
12 Jan 2021, 12:22I am still frustrated this comment / response does not change my frustrations in any way...no one has called me or rectified the situation
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Buhle M's update12 Jan 2021, 12:22
Reviewer Update
I am still frustrated this comment / response does not change my frustrations in any way...no one has called me or rectified the situation
BM
Buhle M's updateReviewer Update
12 Jan 2021, 13:56Can someone plz call if indeed ur willing to resolve
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Buhle M's update12 Jan 2021, 13:56
Reviewer Update
Can someone plz call if indeed ur willing to resolve
BM
Buhle M's updateReviewer Update
12 Jan 2021, 16:57So someone finally calls and am told for each litre i accumulate 20cents of for fuel....consultant tells me no its not false advertising because we said up to and am o tier 1 so i could not get R5...even if i was getting 20c per linter it does not justify getting 78 points for the fuel spend of R2400..stop ******** people this is insane
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Buhle M's update12 Jan 2021, 16:57
Reviewer Update
So someone finally calls and am told for each litre i accumulate 20cents of for fuel....consultant tells me no its not false advertising because we said up to and am o tier 1 so i could not get R5...even if i was getting 20c per linter it does not justify getting 78 points for the fuel spend of R2400..stop ******** people this is insane