NH
Nihahl H

1 reviews | Active since Feb 2018

06 Feb 2018, 12:58

Overcharge

Two things about Standard Bank:

I am with Standard Bank for over 7 years now and the bank charges just seems to be getting worse. Last month I forgot about my debit order that was going to go off from my bank account with Standard Bank. The debit order went off with insufficient funds in my account and I was charged for several things. I counted at least 4 different charges for the debit order and over draft. I find it ridiculous to be charged so many fees for one transaction - and this was never explained to me when I first opened the account with Standard Bank.

Besides this issue that I have encountered, I have noticed other random fees adding up on my account. I don't see how it is worth it to stay with Standard Bank if they keep making additional fees.

Secondly, Standard Bank, even though I have been banking with them for years, declined all my application for finance whilst other banks are happy to help. How is it that the bank that I am banking with is the bank that declines my finance application whereas other banks are happy to assist??

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Replies (1)
Standard Bank
Standard Bank's reply06 Feb 2018, 13:57
Official

Thank you for posting your comment.

We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

Kind regards

Complaint Resolution Centre
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Best regards,