1 reviews | Active since Dec 2016

25 Aug 2019, 11:42

Over-zealous ***** prevention

The standard bank ***** provention system is over-zealous and highly frustrating. Automated systems for confirming transactions does not work. Considerinf changing banks

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Replies (2)
Standard Bank
Standard Bank's reply26 Aug 2019, 01:49
Official
 Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards.  Nqobile Kana-Mashobane Complaint Resolution Centre
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Standard Bank
Standard Bank's reply02 Sept 2019, 09:40
Official
Dear Justin Avenant
 Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.
Kind regards 

Clint Petersen
Complaint Resolution Centre
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