Over rated bank charges double charge with interest and honoring fees

Case no: ***.

Please refer to the above mentioned case number which I received an email stating this has been closed and you will receive a resolution shortly. That was on Friday today is Tuesday and I pretty sure that the representative said will investigate and cal back on Friday. How ever no call no resolution definitely closed the case to build stats. Another action by standard bank that states to it's customers we don't care about your problems and we will continue to rob you. We are now taking legal action as this has gone to far.