CN
Candice N
1 reviews | Active since Jan 2018
22 Jun 2020, 11:00
Over half an hour still no answer
Arrived at Standard Bank in Hillside Mall, Bluff 22 June 2020 to query my home loan. Currently still in the bank half an hour later waiting for the home loan department to answer the phone. I understand that times are changing but Standard Bank is not. Everything is too slow.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
22 Jun 2020, 16:42Dear Candice Naicker
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply22 Jun 2020, 16:42
Official
Dear Candice Naicker
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
30 Jun 2020, 16:03Dear Candice
Thank you for posting your comments.
An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
***
Complaint Resolution Centre
***
Thank you for posting your comments.
An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
***
Complaint Resolution Centre
***
Standard Bank's reply30 Jun 2020, 16:03
Official
Dear Candice
Thank you for posting your comments.
An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
***
Complaint Resolution Centre
***
Thank you for posting your comments.
An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
***
Complaint Resolution Centre
***