JH
Janine H
1 reviews | Active since Aug 2016
24 Nov 2021, 13:26
Over eafer lawyer debt collection while we in lockdown Standard bank
I have begged for assistance with my credit life insurance on my credit card and personal loan since we where 3 months into covid lockdown. Due to not enough income even for my overdraft. I am paying what i am able. To my personal account and credit card. We are not out of covud lockdown and nothing is normal, trying to get uo but each time levels change we back to square one. Now i am handed over, credit name in bad shape, trying to put minimal food on table. Also my card has veen canceled but i am paying what i can towards it.
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Replies (1)Standard Bank's replyOfficial
24 Nov 2021, 14:51Dear Janine H
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply24 Nov 2021, 14:51
Official
Dear Janine H
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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