1 reviews | Active since Mar 2011
Over charging for forex
<p>Hi I swiped my card several times for foreign payments as standard banks TT service dozen my money for 5moneys. </p> <p> </p> <p>After swiping my card IV realised that on the SB website it shows bank selling forex for 12.98 yet I was charged 13.25. This isn't commission as the website clearly shows the Rand trading lower so 12.98 is the fee including commission. Why I was charged more. </p>
Dear Customer
Thank you for posting the message and allowing us the opportunity to look into the matter.
We will be in contact with you shortly.
Thanks,
Complaint Resolution Centre
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Dear Customer
Thank you for posting the message and allowing us the opportunity to look into the matter.
We will be in contact with you shortly.
Thanks,
Complaint Resolution Centre
***