1 reviews | Active since Jul 2017
Over charged
<p>Yesterday I complained about how you messed me over and then you guys sorted out the mess. Today I see that I now owe you R11106.76 on my credit card. On Tuesday an amount that had to be paid of R6246.81 had been taken from my debit card which was a breach of what had been said to as to paying you guys R1200 a month as I wanted to close my CC.</p> <p> </p> <p>I was then "refunded" the amount and then I was informed that everything was okay. I had a look at my statment yesterday and all seemed fine until this morning. I now owe you R11106.76, but was refunded?? This does not make sence as it seems that you charged me for a refund that had to be made!! I am really really ****ED about this yet again and if this cannot be sorted out today I will use my consumer rights against you as a breach of contract and take furthur action if needs be. </p> <p> </p> <p>I will be blasting you guys over every platform of social media if you cannot sort out the mess up you have created. Due to your service I have now used all of my AIRTIME and that too will not be sent back to me because you guys cannot own up to your own flip ups!! </p> <p> </p> <p>If I could rate you the way I wanted to you would have a negative rating due to how things have been done on your side! FIX THIS TODAY!! F@*K Your service really!!!</p>
Dear Mr Simons
Thank you for posting the message and allowing the opportunity to investigate the matter.
We will be in contact you as soon as possible.
Thanks,
Complaint Resolution Centre
0860 101 101
Dear Mr Simons
Thank you for posting the message and allowing the opportunity to investigate the matter.
We will be in contact you as soon as possible.
Thanks,
Complaint Resolution Centre
0860 101 101
