NC
Neale C

1 reviews | Active since Mar 2012

09 Mar 2016, 13:04

Over a year to get house transferred

It has now been over a year and still the house that I am buying is not in my name and the seller has not been paid. The bond was approved in February 2015, and we have paid all the fees totaling R70000. Yet still the seller has not been paid and the house is still not in my name. We were told to go ahead with the repairs and the money would be paid to us. This too has not yet happened.

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Replies (2)
Standard Bank
Standard Bank's reply10 Mar 2016, 10:26
Official
Hello Neale Cook,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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NC
Neale C's update24 Oct 2016, 11:58
Reviewer Update

It is now 4 months since you sent me the response, and this matter is still not finalised.

Why do I have to repay a loan that I have not received?