1 reviews | Active since Apr 2017
Over a year and no response
Hi there,
I’ve been trying to open a young professional account with Standard Bank from 2016 all through 2017 and the relationship manager just cut all communication with me.
I’ve sent her all my personal documentation, over and over again, emailing her with whatever she needs and I’ve been trying to call her continuously and the receptionist always tells me that’s shes busy and that she will call me back. It’s been a year and she hasn’t done anything about it.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***