OVER A WEEK TO SOLVE A PROBLEM? STILL OUTSTANDING!
I have posted comments about a problem I have with Instant Money payments from my mobile since 01 September - this facility is STILL NOT working for me - this is since 26 September - I have sent countless messages/emails/calls been into my local branch who sadly would help if they could (but they deal with the same folk in the call centres as us) and apart from a communication from Clint to confirm the problem I have heard NOTHING - this is getting a bit long in the tooth now guys - is this how you treat people who have had various accounts with you for 40 odd years - please this is a major inconvenience for me.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***