DS
David S

1 reviews | Active since Jan 2012

23 Mar 2015, 11:34

OVER A WEEK TO INCREASE A RCP ONLY TO FIND......

I HAVE BEEN TRYING FOR THE LAST WEEK TO INCREASE AN RCP AND I NOW FIND OUT THAT THE AMOUNT I OWE IS 10 PERCENT MORE THAN WHAT WAS ORIGINALLY LOANED. I NOW HEAR THAT AN INITIATION FEE OF MORE THAT 10 PERCENT WAS ADDED TO THE LOAN AMOUNT AND AFTER 4 MONTHS OF PAYING, LESS THAN 10 PERCENT OF WHAT I HAVE PAYED BACK HAS COME OFF THE AMOUNT. HOW CAN STANDARD BANK ROB ME SO BLINDLY. I HAVE HAD ENDLESS PROBLEMS WITH THEM SINCE THE BEGINNING OF THE YEAR WHEN I TRIED TO UPGRADE MY ACCOUNT WHICH ENDED UP TAKING 3 WEEKS TO ACHIEVE AND NOW I HAVE TO SUFFER THIS FATE AS WELL. I AM SERIOUSLY THINKING OF MOVING TO ANOTHER BANK VERY SOON.

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Replies (1)
Standard Bank
Standard Bank's reply24 Mar 2015, 16:10
Official
Hello dschroeter1,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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