MW
Melissa W
1 reviews | Active since Nov 2012
24 Jun 2015, 08:30
over a month still not resolved
Hi. I contacted Xoliswa on the 19th of May regarding my statement that i'm supposed to receive monthly via email. Last time i received it was on the 10th of Feb. I followed up The 27th as it was still not resolved. Then again on the 6th of june. And on he 11th i was thanked for my response where i still did not receive it. Now it is the 24th. And this is UNACCEPTABLE. Please resolve. My reference no is ***8.
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Standard Bank's replyOfficial
24 Jun 2015, 10:09Hello Mel@86,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply24 Jun 2015, 10:09
Official
Hello Mel@86,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***