Over a month has passed and still waiting on a refund

<p>I contacted Standard Bank a month ago after realising they forced me take out life cover on my bond that I didn't need as I was sufficiently covered in the first place through Discovery. </p> <p>Standard Bank agreed and cancelled the cover, but it's been a endless task now trying to get my refund</p> <p>Emails go un answered, no one calls you on the progress and no one bothers even apologising for what was there error to start off with.</p> <p>The interest I have lost is another matter all together.</p> <p>As a Standard Bank prestige banking client where all my accounts from savings to bond to credit card are held....this level of service is shocking to say the least. No wonder everyone is switching to FNB and I think it's about time I switch all my banking over if this is what I'm paying almost R200 a month for</p> <p>Pathetic to say the least Standard Ban****!</p>