LM
Lerato M

1 reviews | Active since Oct 2024

25 Oct 2024, 22:39

Over 100% interest being charged on a loan

I an extremely appalled by this bank and intend on raising a complaint with the NCR, I have been reviewing the contents of the interest I am being charged in addition to service fees for a specific loan I took out with Standard Bank and believe the interest rate charged is ridiculous.

I am paying R1912.18 for the loan on a monthly basis and charged interest of R1195.01, R189.10 Insurance premium, and R69.00 fees every month which means out of R1912.18 only R459.07 goes towards the loan.

The interest I am charged on this loan is over 100% interest rate when taking into account the period I am expected to pay off this loan. I don't understand how terms like this can be allowed in South Africa, this is clearly a company that has taken advantage of a client that was in need.

I do think this is quite extreme and hope I can get assistance with this matter, and if not intend on raising a complaint against Standard Bank with the NCR. Standard Bank does not comply with the law, this is ridiculous!!

I would never in my life recommend it to anyone, i'd rather stand on a Capitec line that ever deal with this bank, they take advantage of their clients!!

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Replies (1)
Standard Bank
Standard Bank's reply26 Oct 2024, 10:04
Official
Dear Customer,

 This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. Our team will be in touch. 

Kindest regards, 

Standard Bank Hello Peter Team ***