JG
Jesslyn G

1 reviews | Active since Apr 2019

19 Jul 2019, 15:59

Outstanding service with the home loan department

As a consumer, I always notice when I receive bad service and complain. However, when an individual provides you with a service that is over and above their job expectations, we fail to give credit due.

I wouldn't want to allow my experience with Hajra Suleman go unnoticed. She is an employee at standard bank who had assisted me in our home loan application.

Her services are outstanding. She never failed to get back to me when I required information on my application. I also experienced a huge hurdle in my application but Hajra went the extra mile in contacting the appropriate channels of communication to make my application easier.

I would really commend her services and highly vouch for using Standard Bank as a bank to provide you with the best services in a home loan application.

0
Replies (2)
Standard Bank
Standard Bank's reply19 Jul 2019, 16:14
Official
Dear Jesslyn Gowthum
 
Thank you for posting a comment. 
  
 One of our consultants will be in contact with you as soon as possible.
   
 Regards,
 Complaint Resolution Centre
 *** 
Standard Bank
Standard Bank's reply22 Jul 2019, 11:51
Official
Hi Jesslyn

Thank you for the feedback.

Regards,
Complaints