JV
Juan-Pierre Venter

1 reviews | Active since Mar 2010

08 Jun 2018, 08:24

Outstanding Service - Margaret Mogale- Van Riebeeck Mall- Edenvale.

With this letter I would hereby like to compliment one of your employees, Margaret Mogale for the excellent service she provided me yesterday. Mrs.Mogale assisted and guided me when I app**** for a personal loan. I have always been pleased with the service I receive at your branch office. Hence, Mrs. Mogale’s professionalism and enthusiasm promptly exceeded my expectations. Just within one hour, your colleague assisted in my benefit. This type of professionalism and commitment to the highest level of customer’s satisfaction has to be acknowledged. Having in mind such a pleasant experience with your colleague it would be my pleasure to continue doing business with your company. Mrs.Margaret Mogale is truly a valuable asset to your company

0
Replies (1)
Standard Bank
Standard Bank's reply08 Jun 2018, 16:08
Official

Dear Juan-Pierre

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with Margaret.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***