MEdV
Michael Eric de Villiers
1 reviews | Active since Sept 2019
19 Sept 2019, 15:04
Outstanding service by Lizal Hudson
I was assisted by Lizal Hudson of Standard Bank Insurance Brokers.
After waiting a week for a document, I contacted Lizal who was able to solve my problem on the spot and within 5 minutes I had received my document.
Lizal went even further than required and was going to personally type out the document should it not have come through - amazing commitment and service !!
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Standard Bank's replyOfficial
20 Sept 2019, 11:30Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply20 Sept 2019, 11:30
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
***
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