Outstanding Service

<p>I have been trying to sort out a matter for my mom and was eventually, after much frustration, put through to Razia Patel, based at Simmonds Street. From the first interaction with her, she has been fantastic. She took control of the situation and sorted out all the earlier issues. Nothing has been too much trouble and yesterday she went as far as to wait outside the buildilng for me, to collect some documentation that I needed to drop, in order to save me time and the hassle of parking. This is obviously above and beyond normal client service and I am so grateful for all her assistance. Many thanks Razia and congratulations to Standard Bank for employing such a great example of a fabulous staff member who understands client service! </p>