tM
tumelo M

1 reviews | Active since Mar 2013

04 Dec 2017, 17:24

Outstanding Service

I had a problem with the Standard bank ATM at Cosmo city on the 25/11/17 the atm machine took my money but didn’t proceed because of technical error went inside to get it resolved they told me it will be done on the first of December but it was not done went in again on the 2nd and I was assisted but a guy by the name of Thembalethu Solitswayi he promised that by Monday it will be done and it was done by Monday. He updated me every step of way got in contact with ppl that were handling the my query. Thanks

0
Replies (1)
Standard Bank
Standard Bank's reply05 Dec 2017, 09:48
Official

Thank you for posting your comment.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with Thembalethu Solitswayi.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
***
*** (fax)
***