BZ
Bongiwe Z

1 reviews | Active since Nov 2012

24 Dec 2021, 19:11

Outstanding service

Last week I wrote a complaint about a delay I expirienced in trying to open a business account. The complaint was handled promptly Keneiloe started the process and handed it over to Cindy since she was going on leave.

The service I received from Cindy Nagan was exceptional she worked around the clock to ensure the process was completed.

She kept updating me till around 19:00 on the 24th of December a day before Christmas where a lot of us are already with our families.

I would like to thank Cindy for her patience and outstanding service.

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Replies (1)
Standard Bank
Standard Bank's reply28 Dec 2021, 15:35
Official
Dear Bongiwe Z

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with Cindy Nagan.

Kind regards

Complaint Resolution Centre
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