MT
Makhosi T
1 reviews | Active since Nov 2022
25 Nov 2025, 15:24
Outstanding International Payment
Hi Standard Bank Team,
I am deeply concerned about my outstanding international payment. I regret moving my monthly wire transfers to Standard Bank, as I have experienced ongoing delays and a lack of support. I have emailed more than five times and used the WhatsApp service to track the funds, but have received no meaningful assistance.
I urgently require these funds for medical reasons. I requested a proof of payment, and it is extremely distressing to see that the payment allegedly reached my account on 20 November, yet it is still not reflecting on my side.
Please urgently investigate and process this payment. I need immediate confirmation of the status and the actual proof of payment.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
25 Nov 2025, 15:30Dear Makhosi
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Nov 2025, 15:30
Official
Dear Makhosi
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
MT
Makhosi T's updateReviewer Update
26 Nov 2025, 10:06Hi Standard Bank,
You can call between 10:00 & 13:00
Kind Regards
You can call between 10:00 & 13:00
Kind Regards
MT
Makhosi T's update26 Nov 2025, 10:06
Reviewer Update
Hi Standard Bank,
You can call between 10:00 & 13:00
Kind Regards
You can call between 10:00 & 13:00
Kind Regards
MT
Makhosi T's updateReviewer Update
27 Nov 2025, 12:12A bank that loves to see people suffer. You have caused me a lot of pain, i can never come back from this
MT
Makhosi T's update27 Nov 2025, 12:12
Reviewer Update
A bank that loves to see people suffer. You have caused me a lot of pain, i can never come back from this
MT
Makhosi T's updateReviewer Update
27 Nov 2025, 14:09How do you expect me to receive more support from the US when im in SA? I have tried everything to get this resolved… even sent an email to vostropayments & it bounced.
MT
Makhosi T's update27 Nov 2025, 14:09
Reviewer Update
How do you expect me to receive more support from the US when im in SA? I have tried everything to get this resolved… even sent an email to vostropayments & it bounced.
MT
Makhosi T's updateReviewer Update
01 Dec 2025, 10:24When will you be in touch? Do you realise the damage already done?
MT
Makhosi T's update01 Dec 2025, 10:24
Reviewer Update
When will you be in touch? Do you realise the damage already done?