1 reviews | Active since May 2016

07 Nov 2016, 13:28

Outstanding home loan

<p>I took a home loan with you and you never cared if I did occupy the property or not, came back to you and asked for an assistence but you neglected my plea, I then defaulted my payments then you pushed me to sell the house below the actual amount I declined. you reposessed the house and sold it and placed me on Judgement which I didn't contest, now it's 4 years on Credit beruea now you want me to settle an amount of a house I didn't occupy whilst you sold it long time ago. you never communicated with me for all those years and now you want me setlle, for the past 6 years I have been renting a shack as I cannot apply for anything and now is this.......</p>

0
Replies (3)
Standard Bank
Standard Bank's reply08 Nov 2016, 08:19
Official

Good day Bongani Dlwati Ka-Hlongwane

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply08 Nov 2016, 08:19
Official

Good day Bongani Dlwati Ka-Hlongwane

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply13 Dec 2016, 09:22
Official

Dear Mr Dlwati

Thank you once again for your posting.

I refer to my email correspondence and confirm that the matter has been addressed.

Best regards

Muhammad-Zaid Hoosen

Complaint Resolution Centre

***