KM
Kgomotso M
1 reviews | Active since Jun 2018
18 Nov 2021, 18:42
Outstanding card authorization ********
Standard Bank is giving me the run around I called them on the 10th of November 2021 about a transaction that happened I tried to withdraw money at a store I was told the store should contact them because money went off my account as a withdrawal yet I didn't receive it.. I'm await a refund none is willing to take responsibility for.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
19 Nov 2021, 00:26 Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Standard Bank's reply19 Nov 2021, 00:26
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Standard Bank's replyOfficial
19 Nov 2021, 16:04Dear Kgomotso M
Thank you for allowing us the opportunity to look into your matter.
An email has been sent to you today requesting further details.
Thank you for being a loyal customer.
Kind regards
Mbali Majozi
Trainee Universal Banker | Customer Resolution Centre
Consumer & High Net Worth SA
Thank you for allowing us the opportunity to look into your matter.
An email has been sent to you today requesting further details.
Thank you for being a loyal customer.
Kind regards
Mbali Majozi
Trainee Universal Banker | Customer Resolution Centre
Consumer & High Net Worth SA
Standard Bank's reply19 Nov 2021, 16:04
Official
Dear Kgomotso M
Thank you for allowing us the opportunity to look into your matter.
An email has been sent to you today requesting further details.
Thank you for being a loyal customer.
Kind regards
Mbali Majozi
Trainee Universal Banker | Customer Resolution Centre
Consumer & High Net Worth SA
Thank you for allowing us the opportunity to look into your matter.
An email has been sent to you today requesting further details.
Thank you for being a loyal customer.
Kind regards
Mbali Majozi
Trainee Universal Banker | Customer Resolution Centre
Consumer & High Net Worth SA