1 reviews | Active since Dec 2016

10 Oct 2018, 18:39

Outstanding card authorization

I'm getting tired of speaking to people about the same thing. Why are all my purchases stating outstanding card authorization?! My money is never right in my account. I'm currently on 1000+ I will be canceling my account and moving to a bank I can trust with my money.

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Replies (2)
Standard Bank
Standard Bank's reply11 Oct 2018, 03:14
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply11 Oct 2018, 14:45
Official
Dear  Riziah Davids-Ismail 

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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