MM
Melisizwe M

1 reviews | Active since Dec 2019

05 Sept 2025, 04:05

Outstanding card Authorisation

The payment did go through on bolt but standard bank says outstanding card authorisation. I ask my self if it didn't go through who has my money. This is my money we work for it. I got stuck cause I only had my card with me. So I think Standard Bank is time we go our separate way. You will tell me about 14 days. Some of us that money is the only money we have to use.

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Replies (1)
Standard Bank
Standard Bank's reply05 Sept 2025, 07:02
Official
Good day Melisizwe, 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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