MV
Monique V
1 reviews | Active since Feb 2017
05 Feb 2021, 09:49
OUTSTANDING CARD AUTHORISATION
Good day
i did a online payment from my standard bank account to Rain, According to to Rain they did not receive my payment. My bank statement shows the transaction of R699 that was debited and also says OUTSTANDING CARD AUTHORIZATION. Since 27 January i have been calling the call center for assist and every time i just get a ref number. I have 4 ref numbers as follow...
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This is all the ref numbers i received and my querie is still not resolved....
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Standard Bank's replyOfficial
05 Feb 2021, 22:13Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply05 Feb 2021, 22:13
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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