nR
nchedi R

1 reviews | Active since Oct 2014

18 Apr 2018, 10:45

outstanding account

Good day

i have few account with you guys which some show has been closed on ITC and some you have send to lawyerss which is MBD ATToRNEYS ,my complain is i have done payment arrange with MBD to debit my bank account now they have deducted more and i ask them if ant they going to update the payment on ITC so i can be able to do a settlement loan to pay them off and pay one account they said they wont update my information untill i finsh the payment.

kindly assist to take those account back to you gusy and i can do settlement loan so that my credit to be fine,cause i look like i am not payiong my account even i do pay MBD

you help will be high appreciated

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Replies (1)
Standard Bank
Standard Bank's reply18 Apr 2018, 11:51
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre

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