1 reviews | Active since Jul 2015
Outrageous control over customer's finances
Once again I have fallen prey to Standard Bank telling me how to use my account. My internet banking limit has been unilaterally reduced to zero and I am told it is because I have not used the service in the past three month. The same thing happened to me when I requested to raise my internet banking limit because I was expecting funds to be transferred into my account - I was refused the limit increase because it is over my \usual monthly transaction size". This level of control is ridiculous. My bank should not be able to prescribe how I move my funds leaving me with no option but to physically go into the branch to get access to my own money!<br> <br> Standard is BY FAR THE WORST BANK IN SOUTH AFRICA. I look forward to closing my account ASAP and watching their market share drop steadily thanks to better service providers like Capitec and FNB."""
Thank you for your posting and allowing us an opportunity to investigate your complaint.
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Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
