1 reviews | Active since Jul 2011
Outdated Systems
As a business owner, the method of going to Standard Bank's branch to do anything is absolutely useless and outdated.
I use CSP to verify my details on Internet Banking but now I have been blocked because I need to reset my ATM pin. Zero clues as to why!
Phoned to get support told to go to the branch to reset it.
Maybe when I owe you money then you should come to my office to collect!
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us with your account or ID numbers on the below email address in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Good day Rune
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Good day Rune
A message was left on your cellphone. Please confirm the preferred time of contact.
Regards,
Complaint Resolution Centre
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Best regards,