MK
Mzoxolo K
1 reviews | Active since May 2017
25 May 2020, 12:01
Outdated system that we must always go to the branch even when not necessary.
Standard bank please customers must be able to update their details online or via the App. I need to change my cellphone number, but I cannot do that on my own, I have to go the Branch. With this lockdown restriction travel is minimal and the cues are longer. Your system is outdated please work on it.
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Replies (2)
Standard Bank's replyOfficial
25 May 2020, 14:11Dear Mzoxolo
Thank you posting your comments.
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Kind regards
Complaint Resolution Centre
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Standard Bank's reply25 May 2020, 14:11
Official
Dear Mzoxolo
Thank you posting your comments.
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***
Standard Bank's replyOfficial
28 May 2020, 11:12Dear Mzoxolo Kula
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply28 May 2020, 11:12
Official
Dear Mzoxolo Kula
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***