LT
Lawrence T

1 reviews | Active since Jul 2010

30 Nov 2015, 10:36

Our names still on records after bond substituttio

I spent a fortune to substitute my partner from a joint policy, a year later her name is still appearing. Unacceptable. I called Liberty as the life policy holder and they say Standard Bank must give them permission to substitute.

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Replies (1)
Standard Bank
Standard Bank's reply01 Dec 2015, 09:02
Official
Hello twala,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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