OTP not sent

<p>I have been a Standard Bank customer for years. I have been using the same phone number for atleast the past year. And yet when I attempted to add a beneficiary today I only got the OTP messages 20 minutes later. I attempted another 3 times to add the same beneficiary, ironically a home for orphans with aids which I intended to donate to for December. Now I have recieved no OTP's at all.</p> <p> </p> <p>There seems to be no problem with spam messages about Standard Bank insurance coming through, and yet mission critical messages to authenticate transactions simply do not work. Do not tell me to go into a branch to confirm my phone number, it is correct. If I do enter a branch it will be to close my account and move to a different bank.</p>