OTP Issue
<p>I went into standard bank 3 times in order to have my OTP to be sent to me as an email rather than an sms. Each time I was helped bu a different consultant who assured me that my request has been completed, only to find out that it wasnt. This occured 3 times and Im tired of going ino the bank. Surely Im not the first customer that has requested this?! Why is this simple request such a 'difficult'matter to do?!</p>
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Standard Bank's replyOfficial
06 Feb 2017, 14:33Thank you for your post.
Please accept our sincere apologies for any inconvenience and frustration caused.
Kindly note that your complaint has been received and we assure you that it will be dealt accordingly.
Kind regards
Complaint Resolution Centre
***
*** (fax)
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Best regards,
Standard Bank's reply06 Feb 2017, 14:33
Official
Thank you for your post.
Please accept our sincere apologies for any inconvenience and frustration caused.
Kindly note that your complaint has been received and we assure you that it will be dealt accordingly.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's replyOfficial
06 Feb 2017, 14:33Thank you for your post.
Please accept our sincere apologies for any inconvenience and frustration caused.
Kindly note that your complaint has been received and we assure you that it will be dealt accordingly.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply06 Feb 2017, 14:33
Official
Thank you for your post.
Please accept our sincere apologies for any inconvenience and frustration caused.
Kindly note that your complaint has been received and we assure you that it will be dealt accordingly.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,