SS
Sonia S

1 reviews | Active since Jun 2020

25 Mar 2022, 16:00

OTP is not for your protection.

Clients at Standard Bank are not seen as people and individuals. When a ***** occurs on your account and an OTP is utilized please note that the profile of the person who holds the account is not taken into account at all. The OTP system has not been put in place to protect the individual or client, it has been put in place to cover the Bank. Please also note that the Bank is very well aware of the modus operandi of the **********, but it seems the are oblivious to protecting themselves against them.

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Replies (1)
Standard Bank
Standard Bank's reply05 Apr 2022, 13:23
Official
Hello Sonia 

Thank you for allowing us the opportunity to look into your matter. 

An email response has been sent to you today, please review and respond accordingly. 

We appreciate your support and loyalty.
   
   
 Kind Regards 
 
 Standard Bank Help Centre
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