RC
Richard C

1 reviews | Active since Jul 2016

29 Jul 2017, 14:11

OTP Impossibility

<p> After my FOURTH attempt this morning, to recieve my OTP over E-mail, the wonderfully *********** employees of Standard Bank, once again managed to stuff up my request.</p> <p>Standard Bank please please please it's so simple.</p> <p>I only use the banking app.</p> <p>I need to get my OTP over E-mail as I am out of the country quite often and do not have cellphone service.</p> <p>If this is impossible just say so and I will gladly move to FNB.</p> <p>Absolute fed up with this PATHETIC SERVICE.</p>

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Replies (1)
Standard Bank
Standard Bank's reply31 Jul 2017, 08:56
Official

Dear Richard

Thank you for posting the message and allowing us the opportunity to investigate the matter.

We will be in contact with you as soon as possible.

Thanks,

Complaint Resolution Centre

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Best regards,