SK
Sphesihle K
1 reviews | Active since Nov 2022
23 Jan 2024, 17:18
OTP CHANGE FROM SMS TO EMAIL
I am not able to change otp receiver from sms to email. I am abroad & can't access my mobile app because the my south african mobile number doesn't work and the only way i keep on receiving otp is by sms. I did send an email to standard with am required documents to change but they don't respond
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Standard Bank's replyOfficial
23 Jan 2024, 17:30Dear Sphesihle
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Jan 2024, 17:30
Official
Dear Sphesihle
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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