SR
Shakeel R
1 reviews | Active since Oct 2020
16 Oct 2020, 23:43
OTP
Man I've been trying to change the way I receive my OTP to a new number and they keep telling me I need to go into the bank I've been there 4 times it still has not changed and at one branch they told me I can't change it!? How am I'm I suppose to use the banking App or my Online maaaan worst Bank service and customer service ever and plus Kimberley NORTHERN Cape branches is rude employees it's been 4 months since I could ever use my app I just refuse to work properly with them any more and more I recommend other banks like FNB or tymebank for better service
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Standard Bank's replyOfficial
17 Oct 2020, 04:46Hello Shakeel
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply17 Oct 2020, 04:46
Official
Hello Shakeel
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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