1 reviews | Active since Mar 2018
OTP
Your technology sucks big time. I requested my mobile phone to be updated-it was updated yet my OTP is still being sent to my old mobile number? How stupid is that and who knows someone might be using that number as that phone was ******!
You guys could learn a thing or two from the technology infrastructure FNB has. Your technology sucks! Gosh, even I can see how badly implemented that old ancient system is
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Dear Jody Samuels
Thank you once again for posting your comments.
I refer to our telephonic conversation and you confirmed that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Dear Jody Samuels
Thank you once again for posting your comments.
I refer to our telephonic conversation and you confirmed that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,