OR Tambo Standard Bank Lounge Not Professional

I am a regular customer at the Standard Bank lounge at OR Tambo and a Private Banking Client. On two occasions I felt that the person attending to me was out of line with his behaviour. The first time I cannot remember the persons name, however I asked if I could use the lounge, his response was \well do you have a million rands in your account\" . This was in full view of a few other passengers, which was highly embarrassing to me. I let it go and answered \" as a matter of fact, yes, I do\".<br> <br> The second episode was today, where once again, the gentleman attending to passengers was in my opinion out of line. When I sat down, he asked me if I had brought him donuts!<br> <br> I had a bag of donuts with me, but this was certainly not a conversation I was in favor of having with someone I don't know. <br> <br> Please, Standard Bank, I know friendly service is what you aim to give , but there is a fine line between flirtation, friendliness, and patronizing or unprofessional behaviour.<br> <br> Please could you have a word with your staff regarding the image you are trying to portray. This is certainly in my opinion a negative, and unprofessional image which will tarnish your reputation in the long run. Dr Chett"