Opening new Standard Bank account

Good day,<br> <br> I have opened a new bank account with Standard Bank Florida on the 08/042015 and have still not received my card and also a u-count card. I have been to the bank 3 times and have spoken with 3 different individuals who advised that there was a problem at card division and they had taken my details and promised to get back to me. After trying to contact card division directly they advised that I should go back to the branch. I feel like I keep getting the run around. 2.5 months later, I still do not have my card and not heard anything from Standard Bank. I am aware that other banks even send these cards to the card holder cannot believe this is the service levels at this bank. <br> <br> Regards<br> Alvin <br>