TN
Thembeka N
1 reviews | Active since Apr 2013
13 Jan 2026, 17:10
Open ***** case
My account has been blocked since October, upon submitting all documents they needed pending to the ***** case, they informed me that the investigation is completed however it's up to the branch handling my account whether to open it or not, which is Gateway branch. I want Std bank to stop playing games with me and either unblock my account immediately or close it permanently then we go our separate ways. This is abuse, they can't inconvenience a client for 3 months and keep saying these things takes time. Make a decision now and let's get this over and done with.
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Replies (2)
Standard Bank's replyOfficial
13 Jan 2026, 17:28Dear Thembeka,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply13 Jan 2026, 17:28
Official
Dear Thembeka,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's replyOfficial
16 Jan 2026, 14:59Dear Thembeka,
We would like to thank you for giving us the opportunity to address your matter.
The requested letter has been sent to you via e-mail.
Kindest Regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
The requested letter has been sent to you via e-mail.
Kindest Regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply16 Jan 2026, 14:59
Official
Dear Thembeka,
We would like to thank you for giving us the opportunity to address your matter.
The requested letter has been sent to you via e-mail.
Kindest Regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
The requested letter has been sent to you via e-mail.
Kindest Regards
Standard Bank Hello Peter Team
***
Best regards,