Open account - no feedback after a week

Item: Standard Bank
Rating: 1

<p>I have open a cheque account on the 8th of October. After a week the account hasnt been open and they cannot say way. </p>

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Replies (2)

Standard Bank's replyOfficial

17 Oct 2016, 13:35

Good day Huibrecht Hoffman

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank's reply17 Oct 2016, 13:35

Official

Good day Huibrecht Hoffman

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank's replyOfficial

18 Oct 2016, 10:56

Dear Huibrecht Hoffman

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank's reply18 Oct 2016, 10:56

Official

Dear Huibrecht Hoffman

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***